5 Whys

Ri

Manifesto for Continuous Improvement

By Roy Osherove Filed under Ri, Self Improvement 3 comments
Markdown version

thanks for the picture, Andrew.

the difference between the picture above and continuous improvement?

The answer to "Are you Happy" is always "No".

Reader discussion

3comments, archived. Commenting is closed.

  1. Alan Stevens

    I would substitute satisfied for happy. I can be happy with a good effort, but not satisfied that we've done the best we are capable of.

    ++Alan

  2. Roy OsheroveAuthor

    Alan:
    I can't be happy without being satisfied first, but I can be satisfied without being happy..

  3. Jon Davis

    Thanks for telling me to stay the heck away from Continuous Improvement. I like to be happy (an emotion). I am rarely satisfied (a cognitive acknowledgement), however. So I tend to agree with Alan.